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Contact us

Contact us for any questions regarding our services and our Academy.

We generally respond within 1 to 2 business days.

Need help?

In this section, you can effectively answer the most frequently asked questions.

Is the consultation mandatory?

Yes for paramedical. Each skin and each scar requires a thorough tactile or visual analysis before you can validate and plan your protocol.

Why do we have to wait so long between sessions?

Deep tissue regeneration and healing from permanent makeup take time. A minimum of 4 to 8 weeks (sometimes 12 in rare cases) is essential to allow the skin to heal, gently restructure, and reveal the true results before the next step.

Can I change or cancel my appointment?

You can reschedule your appointment online up to 48 hours before your treatment, via your confirmation email. After this period, or in case of cancellation or no-show, the initial deposit is non-refundable to cover the time reserved at the studio.

Can I come accompanied to the studio?

In order to ensure the calm, the artist's concentration, and the respect of the clinic's strict hygiene standards, companions are not allowed in the booth.

For these same reasons, our animal friends cannot accompany you, even though we love them with all our hearts.

How do I send my photos for a request?

You can attach them directly via our contact form above or send them to us by email. Make sure you have clear daylight.

Note: Do not send any photos via social media, for security reasons.

What types of products do you use?

We rigorously select eco-friendly, biodegradable supplies and ethical medical-grade pigments & serums that are sterile, gentle on your skin and the environment.


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Visit us

Join us easily, no matter your preferred mode of transport.

A bike path and a Bixi station are located at the foot of the Cadbury Lofts building.

Take the time to stroll through the small Laurier & Rosemont to come to your appointment!

We are in downtown Montreal, plan your time in advance to park.

Option 1: 60-minute free parking spots are available at all times next to the entrance of the Cadbury Lofts at 5425 Rue de Bordeaux.

Option 2: The CLICKNPARK app can make your visit easier by reserving a spot in advance in the area.

Option 3: Find parking in the nearby area.